Ownership of Rights:

All rights, including copyright, in this website are owned by or licensed to us. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, distribute or re-post something on this website for any purpose.

Technical Help:

If you need further assistance with any of our products, please Call us @ 02065201233

Refunds & Returns Policy:

If the return is accepted by TileKart, the money will be given back to you via the same mode as of the payment made to us. The return of money will be made from 7 to 15 days once accepted by TileKart.

Terms & Conditions:

Content The contents of this site including product prices delivery charges and product details are subject to change at any time without notice. We may also revise or update these terms and conditions at any time without notice. Use of this site and purchases of products offered for sale on this site are subject to the terms and conditions posted on the site at the time of your visit.

Cookie Policy This site needs to use cookies in order to provide a good user experience and can checkout, build a wish-list, use our Visualiser and our on-site search functionality amongst other things. By using this website, you are agreeing to our use of cookies. If you wish to know more about our cookie policy, please view here

Ordering After selecting your products from the range available, you will proceed to the checkout area. You will be passed to a secure online payment authorisation service that will process your card details and obtain payment from your card provider.We will send you written confirmation of your order by Email but this email will not constitute acceptance of your order we accept your order at the time we dispatch the ordered products to you and it is at that moment that a contract for sale is made between you and us. All our contracts are concluded in English although contracts for sale will neither be filed by us nor accessible to you.

Online Sales The online shopping web-site where you found the product offered at a cheaper price must have the item in stock; the product must be new and not damaged; and be identical to our product. Competitor's offered price must be accurate, include any taxes, and applicable carriage charges (if any), and they must be prepared to sell the item to you at their quoted price
Goods must not be part of bankrupt stock, nor offered through any sort of auction. They must not be end of line clearance items, shop-soiled items or similar
We WILL NOT Price Match items from any website if that website is not able, or not prepared, to deliver the item to your shipping destination because it is out of their delivery area
We WILL NOT Price Match items from any seller that is NOT based in Pune.
We must be able to verify the lower price (screenshots not accepted)
Rep-Tiles' Price Match is an offer to treat only, and is not a binding contract until we have accepted your order and taken payment. We reserve the right not to Price Match for any reason at our discretion

Payment We accept the following cards on our website: Visa Credit and Debit Maestro Solo Mastercard PayUmoney

By cash We will take payment from your card at the time you submit your order.

Pricing The prices payable for the items we offer for sale are clearly displayed on this site in rupees and are inclusive of any excise duties and VAT payable unless otherwise stated. Prices do not include the costs of delivery details of which are set out below.

Delivery You must make all arrangements necessary to take delivery of products when we deliver them in accordance with the stated delivery times for the delivery charge you have paid. If you do not accept delivery of the products or we are unable to deliver or are delayed in delivering products because of your actions or omissions then we may charge you and you will be liable to pay us for all costs we incur. Once our transport company has collected your goods from our warehouse if you wish to cancel your order, you would be liable for transportation return charges and breakages, if any.

Costs And Timings Delivery is charged from Rs.400 for standard orders to most of the areas under the Pune City.Full details of delivery charges and timings can be found at TileKart’s Customer Support. Some of our products are ordered specially for you so these items take longer - the timings depend on the supplier.Please note delivery to postcodes starting ___ will incur a higher delivery cost which is based on your exact location and the goods you are ordering.Please call Online Support on 020 65201233.

Fulfilment Process Once the payment card has been security checked, the order will be forwarded to TileKartӳ Delivery Channel for further processing. TileKartӳ delivery shall give you a confirmation call around an hour prior to the convenient time and date for delivery that you have selected online.

Other options Next Working Day: This is available on stocked items for orders placed before 2:30pm. The cost for a Next Working Day Delivery is standard cost for most areas of Pune City. The cost for Next Day Delivery to areas far off from the Pune City shall be slightly higher.
Late Delivery: TileKart will not under any circumstances entertain any financial demands from the customer for late or incorrect delivery. We always recommend that you never commit other workman until the goods have been delivered and inspected.

Services:

A. Online Trading:
1. Tiles: We have over 48 brands and over 10000 design in our basket for tiles. This includes, Indian, imported and other branded products, which almost covers every product in the market.
2. Wallpapers : We have a range from over 14 countries in wallpapers including some of the mesmerizing designs being manufactured in India.
3. Granites: We are tied up with manufacturers all over the country who bring tou you the best material at the most authentic prices.
4. Sanitaryware & CP Fittings : We are dealing in over 10 brands in sanitary ware and CP Fittings, you can compare prices and buy what you like best.
5. Marbles & Natural Stones : Vendors dealing in Italian, Indian marbles have been associated with us for retail and volume projects on account of which we have rates much better than the market to offer you.
6. Laminates: Original laminates in all sorts of thicknesses are available on our portal
7. Solid wood & Carpets: We do a lot of Indonesian and other products in solid wood along with multipurpose carpets for gym flooring, office spaces and residential apartments.
B.Installation Services:
We have a skilled set of labour who are doing installations for us. Although we do not intervene in a lot of projects for installation, we can offer skilled labours and our customers can choose to opt for their services or otherwise.
C. Architectural Consultancy:
We have a wonderful network of architects, Interior Designers & professionals who can cater your exact needs within the right budgets. Feel free to drop us a query regarding the same if any, and we shall get back to you soon.

Free Sample Service:

1. Our free sample service will allow you to feel the tiles at your home and know the exact shade and finish of the tile.
2. Sample products shall be of full sizes or cut sizes in few cases.
3. The sample tiles are just to give an idea of the exact shade of your tile and the finish which might not have been evident on your computer screen. We thus request you to book an appointment for a sample tiles visit at your home, when most of the decision makers shall be available. We shall not necessarily be able to leave the sample tiles at your place.
4. We recommend you to order the products you have selected from the sample products as the products might run out of stock in a matter of couple of days.
5. There might be a slight difference, barely noticeable otherwise with respect to the shade of the actual material that comes at your place from the sample. This is so because samples are not of the same batch as that of the material being manufactured but it is not at all a matter to worry as the difference is very negligible.

Best Price Promise:

We assure our customers that the prices mentioned on the website are all highly competitive and updated from time to time. We are a brand that works on the best price guarantee for any and every product that we sell. If you find that our rates are higher than market rates, you can send us the photo of your quotation, once we verify it we shall send you the complete material at the price that you have received.

Damage Policy:

1. When your tiles are delivered, the driver will set aside 20 minutes to spot check your order. You can identify the damaged boxes if any, while unloading. If you find any breakages please send us the image immediately so that we can cater you with the tiles in time. In any case up to 3% breakages are to be assumed by the customer. Anything above that will be duly decided by the company according to the individual case.
2.If you encounter any damages, please forward a photo of the damaged tiles and Email it to customercare@tilekart.com
3.Please note, it is imperative that you check your tiles within the timescales in order to ensure the replacements are of the same batch. Please do not wait until installation for checking the damages.
4.Please see Terms and Conditions for further details.

Delivery Charges:

The cost of transportation of your material varies case to case. After receiving you order our executive shall call you regarding the delivery charges which shall be duly paid at the time of delivery in cash or via account transfer prior to the delivery. All delivery charges will be subject to confirmation with our executive and are not inclusive of the prices mentioned on the website.